You are here: HomeNewsFixesBatman Arkham City PC Crashes, Crash To Desktop (CTD), Runtime Error, Freezing, Lagging, Poor FPS, Black screen, No Sound, nVidia Optimus sitting

Batman Arkham City PC Crashes, Crash To Desktop (CTD), Runtime Error, Freezing, Lagging, Poor FPS, Black screen, No Sound, nVidia Optimus sitting

According to the overwhelmingly positive reception from critic and gamers, it is! But not even the best superhero game is immune from nasty crashes and errors. So if you’re one of those still stuck in the Bat Cave because of a game-breaking glitch, then check out the guide after the jump and you might find the fix you need to be on your way to Arkham City.


If you are encountering Batman Arkham City. related problems that are not listed below, please post them in the comments box at the bottom of this page.

First things first, make sure your PC system meets the minimum requirements for Batman Arkham City.

Minimum System Requirements

OS: Microsoft Windows XP, Vista or 7

CPU: Dual-Core CPU 2.4 Ghz


Graphics Card: NVIDIA 8800 or ATI 3800 with 512MB of VRAM

Sound: Microsoft Windows XP/Vista or 7 compatible sound card (100% DirectX 9.0c-compatible)

Hard Drive: 17.5GB free disk space

Recommended System Requirements

OS: Microsoft Windows 7

CPU: Dual-Core CPU 2.5 GHz


Graphics Card: NVIDIA GeForce GTX 460 or ATI Radeon HD 6850 with 768MB+ of VRAM (DirectX 11 compatible)

Sound: Microsoft Windows XP/Vista or 7 compatible sound card (100% DirectX 9.0c-compatible)

Hard Drive: 17.5 GB free disk space

Download Latest Drivers of Your Graphic Cards

For NVidia User Click Here (285.79)

For ATI Radeon Click Here (Catalyst 11.11)

Problem 1: Batman Arkham City Crashes during Intro when signed Games for Windows Live

Possible Solution: Just move the Eidos file and its contents in “My Documents” if its in D, to the default “My Documents” location in the C partition and leave the rest where they are. Then change the target for “My Documents” back to the default, there is even a button for it. You can change the target for “My Documents” back to the D partition when you are done playing for the day.

Problem 2: Batman Arkham City Crash to Desktop upon Launch OR Startup

Possible Solution 1: Update your nVidia / ATI graphics drivers. Check our Technical References page for download links.

Possible Solution 2: Turn off SLI / Crossfire

Possible Solution 3: Turn off your anti-virus software before launching the game, but make sure you turn it back on after playing.

Possible Solution 4: Try using only one GPU first (turn the other one off via your graphics control panel)

Possible Solution 5: Try running the game in Windowed Mode (usually works for low-end PCs)

Possible Solution 6: Disable anti-aliasing and filtering

Possible Solution 7: Disable V-sync

Possible Solution 8: Disable background apps, and turn off your anti-virus software

Possible Solution 9: Run through our list of general fixes, which will most likely resolve your problems

Possible Solution 10: Disable PhysX

Problem 3: Batman Arkham City Game Game Freezes during the Intro Video

Possible Solution 1: If you’re using Steam, a quick solution is to verify the integrity of your Steam game cache to resolve the problem.

Possible Solution 2: Update your driver and DirectX.

Doing both will mostly reduce the occurrences of Batman Arkham City freezing

Problem 4: Batman Arkham City Lags, Bad FPS, Poor FPS performance

Possible Solution 1: Disable vsync and antialiasing on the game’s exe file after enable/force antialiasing on AMD Vision Engine Control Center (AMD/ATI) or Nvidia Control Panel (nVidia), finally enable/force tripple buffering and vsync on D3DOverrider. Check our technical references page to download D3DOverrirder / RivaTuner.

Possible Solution 2: your anti-virus may be the problem here. There are certain anti-virus software that are not ideal for gaming so, check our technical references page for some suggestions.

Problem 5: Batman Arkham City Error Fix  Cannot Install, “Runtime Error”

  1. Follow These Steps:
  2. Lower the graphics settings
  3. Run on windowed mode

Problem 6: Batman Arkham City Camera spinning problem, spins around really fast

Possible Solution 1: Unplug all USB devices from your computer except your mouse and keyboard.

Problem 7: How to enable PhysX in Batman Arkham City

Try the following:

  1. Browse to directory C:Users/USERNAME/Documents/Eidos/Batman Arkham CityBmGameConfig
  2. Open UserEngine.ini file with a text editor such as Notepad.
  3. Change the line PhysXLevel=0 so that it reads PhysXLevel=1
  4. Save and close the file. Run the game

Problem 8: Enabling Physx causes Batman Arkham Arkham City to crash

Possible Solution 1: Make sure that you have a card capable of rendering Physx effect or a dedicated Physx card when you enable Physx. If it is enabled and you have the Physx option enabled, disable it by reversing the method posted in Problem #1
Possible Solution 2: If you have a Physx capable card, make sure you update your video card drivers.

Problem 9: Batman Arkham City Crash Fix and Fixes For Quad Core PCs

  1. Follow these steps:
  2. Start the game
  3. Alt+Tab Out of the game
  4. Open Task Manager
  5. Right click on NFS The Run.exe
  6. Set Affinity
  7. Select core 0 and 1 only. You need to run the game on two CPU’s basically, so to avoid the crash to desktop.

Problem 10: Batman Arkham City Sound or Audio Fix

For Windows 7 and Vista users:

Possible Solution 1: Update your sound card drivers.

Possible Solution 2: Try is to go to Control Panel > Hardware and Sound > Sound > Communications Tab then select the “Do Nothing” radio button to permanently fix this issue.

For Windows XP users:

Possible Solution 1: Update your sound driver.

Possible Solution 2: Reduce hardware acceleration, or set your speakers to Stereo.

Problem 11: nVidia Optimus Crashes Batman Arkham City

If you’re using a laptop that’s using an nVidia Optimus card then,

  1. Open the “nVidia Control Panel”
  2. “Select a task…” on the left side
  3. Open the “3D Settings” tree, and select “Manage 3D Settings”
  4. On the righthand panel, click the “Program Settings” tab.
  5. Under “1. Select a program…”, click “Add”, navigate to your installation folder and navigate to the application / exe file.
  6. Under “2. Select the preferred graphics…”, choose “High-performance NVIDIA processor”

Apply these sitting and Launch the game.

Problem 12: Batman Arkham Arkham City cannot be found. Exiting launcher.

Possible Solution: wait for the update release.

Problem 13: Crashing after First Scene as Catwoman Fix

Actually this problem cause for low rig or low graphic cards, there can be two solutions for fix it

Possible Solution 1: Update the Latest Patch.

Possible Solution 2: Update your Graphic Card Driver to Latest.

Problem 14: Can't find the DirectX in 'Settings' to turn off DX11?

Possible Solution: Check out our Batman Arkham City: How to Change DirectX 11 to DirectX 9? (DirectX 11 Issue)

Problem 15: Installing Microsoft .NEt Framework every time when Game Launched Fix

Possible Solution: You just do simple steps for solve this problem. Go to steamapps \ common \ batman2 \ Setup. Here delete the .Net Framework setup.exe file.

Problem 16: Cannot exit Batclaw Fix

Possible Solution: This problem is actually a glitch, to avoid this just try to grapple the ring near platforms and try when wanting to get out of grapple mode try to keep the raft straight (like if the front part was tilted, make it straight) & have the raft under both feet as much as you can. Try to use the ice rather than raft as much as you can and try jumping onto rafts or gliding to rafts as much as you can. Also try clicking Left Control Button.

Problem 17: Xbox 360 Controller not Working Fix

Possible Solution: Try to Unplug and Re-Plug you Controller to fix this issue.

Problem 18: Install Error and loading error in Steam Fix

Possible Solution: Just uninstall the game and Dual Core Optimizer from Control Panel. Restart you PC and Reinstalled Batman, and tried launching the game first, rather than the PC configuration tool.

Problem 19: Where to Change Graphics Settings after install Fix

Possible Solution: Just go to Game Installation Directory> Binaries>Win32, here you will find BMlauncher.exe, run it for adjust graphic settings.

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