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The Elder Scrolls V Skyrim Dragonborn / Dawnguard / Hearthfire Crashes, Low FPS, Crash to Desktop, Bugs, Quest Issues and Fixes

The Elder Scrolls V: Skyrim, journey off the coast of Morrowind, to the island of Solstheim. Encounter new towns, dungeons, and quests, as you traverse the ash wastes and glacial valleys of this new land. Become more powerful with shouts that bend the will of your enemies and even tame dragons. Your fate, and the fate of Solstheim, hangs in the balance as you face off against your deadliest adversary – the first Dragonborn.


Fixing all crashes, errors, problems and issues of The Elder Scrolls V Skyrim and its DLC Dragonborn / Dawnguard / Hearthfire. As we fixed all problems and issues of The Elder Scrolls V Skyrim Crashes, Freezes, Crash to Desktop (CTD), Black Screen, Bad Frame rates, Sound Error and Fixes.

Dragonborn / Dawnguard / Hearthfire PC Specifications

Minimum Requirements

  • Operating Systems: Win XP/7/Vista (32 bit)
  • CPU: Dual Core 2.0GHz or equivalent processor 
  • RAM: 2GB 
  • GPU: DX9c Video Card with Memory of 512MB RAM 
  • HDD: 6GB free Space on Hard Drive
  • Sound Card: Direct X Compatible Sound Card 
  • Requires Internet Access for Steam activation

Recommended Requirements

  • Operating Systems: Win XP/7/Vista (32 bit)
  • CPU: Quad-Core Intel/AMD CPU 
  • RAM: 4GB 
  • GPU: DX9 vid card w/ 1 GB RAM (GTX 260/Radeon 4890 or higher) 
  • HDD: 6GB free Space on Hard Drive
  • Sound Card: DirectX Compatible Sound Card 
  • Requires Internet Access for Steam activation

What should you do first?

Be sure to check the support article section related to Football Superstars you're having problems with. There you can also find troubleshooting threads which our users have found helpful.

  • It's important that you have the latest version of DirectX and graphics drivers installed!
  • If you're using Windows Vista or 7, you should try disabling UAC. More information can be found here.
  • Installing the latest updates for your operating system is always a good idea and can also resolve some of your issues. Same thing goes for shutting down or disabling any non-crucial applications running in the background, especially anti-virus software, as they might interfere with your games. Try it and see if it helps.

Dragonborn / Dawnguard / Hearthfire Xbox360 Controller not working

Solution: First of all make sure you have installed or updated xbox360 controller driver if not then download from here. If problem persists then try to unplug and re-plug the controller. Also try to close and restart the game.

Drivers for Your Hardware to Run Dragonborn / Dawnguard / Hearthfire Great

It is highly recommended that you have up to date all hardware drivers like Graphic Card, Sound Card etc.  So get the latest drivers for Graphic Cards, Sound, Motherboards etc… from Here and if possible also update your peripherals like Mouse, Keyboard, and Controller etc… from here.

General Fixes for Dragonborn / Dawnguard / Hearthfire

Read our General Fixes article to fix major problems and issues.

Dragonborn / Dawnguard / Hearthfire Freezes on Loading or Corrupted Save Files – Fix

Solution: If Dragonborn / Dawnguard / Hearthfire is freezing in loading screen it may be cause of corruption of save file. So delete the save game file and start the new game. Also verify the game cache from Steam.

Dragonborn / Dawnguard / Hearthfire Game Unavailable on Steam Error Fix

Solution: It is problem of Steam, you should exit and re-run the Steam if problem persists then restart your computer and also restart your modem or router.

Dragonborn / Dawnguard / Hearthfire d3dx9_27.dll Error Fix

Download and install the latest update of DirectX, you can download from here.

Dragonborn / Dawnguard / Hearthfire msvcr71.dll, msvcr100.dll and msvcp100.dll Errors Fix

These error may cause of Microsoft Visual C++ 2005, 2008 and 2010. So install these packages, you can download below.

For 32-bit Windows Versions:

For 64-bit Windows Versions:

Dragonborn / Dawnguard / Hearthfire System Reboot during Gameplay or Hanged/Freezes – Fix

Solution: The main cause of these issues are overclocked systems especially graphic cards, so roll back your hardware to factory settings.

Dragonborn / Dawnguard / Hearthfire Mouse Lag, No Cursor or Out of Control Cursor – Fix

Solution: First of all try to disable all the effects like Post Filter, Shadows, AA and AF. If issue persists then lower Sound Hardware Acceleration:

  • Select Run from the START Menu.
  • Type 'dxdiag' (without the quotes) in to the dialog box and press enter.
  • Select the Sound tab
  • Move the "Hardware Sound Acceleration Level" slider to the left to disable Full Acceleration.
  • Select Exit

Dragonborn / Dawnguard / Hearthfire Black Screen or No Responding – Fix

Solution: Game installing on external hard drive is the gamin cause of this issue. So install the game on internal hard driver to avoid this problem.

Dragonborn / Dawnguard / Hearthfire Bad FPS and Slow Performance – Fix

Solution: If you are having this issues then try to run the game in low graphic and especially turn off V-Sync from Graphic Options.

Dragonborn / Dawnguard / Hearthfire Freezes and Crashing Constantly – Fix

Solution: You should try to create a new character to fix this problem or apply a latest patch to solve this problem. Other solutions below, must try:

  • Try to turn off Steam overlay.
  • You have to make sure that you are using Dragonborn / Dawnguard / Hearthfire compatible mods.
  • Update to latest SKSE if you/any of your mods use it.
  • Use TES5Edit to clean your update, Dawnguard and Hearthfires.esm files.

Can’t get into the castle (Quest: Bloodline) in Dragonborn – Fix

Solution: open console and enter these codes:

  • player.moveto 020033b3
  • prid 02002B74
  • moveto player

Problem 1: Dragonborn / Dawnguard / Hearthfire running slow or too Fast on AMD Processors – Fix

Possible Solution: To solve this issue, read our article AMD Processors Problems and Issues with Games.

Problem 2: Antivirus Detects Virus/Threat in Dragonborn / Dawnguard / Hearthfire Files – Fix

Possible Solution: To fix this issue, read our article Antivirus Detects Virus in games or detects threat/virus that is a complete guide of this problem.

Problem 3: DirectX Problems & Issues for Dragonborn / Dawnguard / Hearthfire

Possible Solution: Read DirectX Problems and Issues for games to solve all kind of problems related to DirectX.

Problem 4: Dragonborn / Dawnguard / Hearthfire Crash to Desktop (CTD) or Black/White Screen – Fix

Possible Solution: Game Crash to Desktop (CTD) and Black/White Screen will guide you to fix all of crashes in Dragonborn / Dawnguard / Hearthfire.

Problem 5: Dragonborn / Dawnguard / Hearthfire  Crashes, Crash at Menu, Crash on Launching, Crashing while Playing, Stuck on Loading Screen, Game Crashes During Loading Screen – Fix

Possible Solution: Just read our Game Crashes, Crash at Menu, Crash on Launching, Crashing while Playing, Stuck on Loading Screen, and Game Crashes during Loading Screen – Fix article to solve every kind of crash.

Problem 6: Dragonborn / Dawnguard / Hearthfire Doesn’t Start/Launch, Don not run after preparing to Launch or Nothing Happens on Launching – Fix

Possible Solution: This is very commonly issues, especial occurring in new games, to solve these problems, go to Game doesn’t start or do not run after ‘Preparing to Launch’ - Fix.

Problem 7: Dragonborn / Dawnguard / Hearthfire Freezing, Having Low or Bad Frame rates, Black Screen after Intro Video – Fix

Possible Solution: If you game is running too slow, having lag or Black Screen after Intro Video then you should try solutions here.

Possible Solution: For NVidia, Right click your desktop>Open NVIDIA Control Panel>Manage 3D settings >In Program Settings, click "Add". Find Dragonborn / Dawnguard / Hearthfire exe, should be located in OS (C :) > Program Files (x86) > Steam > steamapps > common > Dragonborn / Dawnguard / Hearthfire. In the dropdown menu, choose "High performance NVIDIA processor"

Problem 8: Dragonborn / Dawnguard / Hearthfire Keyboard & Mouse Problems – Fix

Possible Solution: To solve all kind of Keyboard and Mouse Problems and Issues read our article How to fix keyboard and Mouse Problems and How to reduce Mouse and Keyboard Lag and to get latest drivers for your Mouse, Keyboard, Controllers and Racing Wheels click here.

Problem 9: Dragonborn / Dawnguard / Hearthfire – NVidia Optimus Problems and Crashes – Fix

Possible Solution: Read our complete guide to solve NVidia Optimus Problems and Issues.

Problem 10: Dragonborn / Dawnguard / Hearthfire Crashes on PlayStation 3 & Xbox360 – Fix

Possible Solution: You can also face off some problems and issues on PlayStation 3 and Xbox360, so be informed and get complete guide from here.

Problem 11: Dragonborn / Dawnguard / Hearthfire has No Sound, Low Sound, Delayed Dialogues Voices and Sound Stuttering – Fix

Possible Solution: If you have any problem or issue in Dragonborn / Dawnguard / Hearthfire, then read our article related to Sound Problems and Issues.

Problem 12: Dragonborn / Dawnguard / Hearthfire Steam Problems and Issues for Mac

Possible Solution: For Mac and Steam users, read Steam Problems and Issues for Mac for fixing more of crashes and errors.

Problem 13: Dragonborn / Dawnguard / Hearthfire ‘The Application failed to initialize properly (0xc000007b). Click Ok to terminate.’ Or Visual 2005, 2008 and 2010 Run Time Error – Fix

Possible Solution: To solve these issues download and install Microsoft Visual C++ 2005, 2008 or 2010.

Problem 14: Dragonborn / Dawnguard / Hearthfire Problems and Errors on Steam – Fix

Possible Solution: There are various problems and errors can occur in Steam, we have complete guide to solve Steam Problems and Errors.

Problem 15: Can’t Download Dragonborn / Dawnguard / Hearthfire from Steam or Steam Network Issues – Fix

Possible Solution: If your game isn’t downloading from Steam or having problems with Steam Network, read our article Steam Connection and Network Problems and Issues.

How to get more performance for Dragonborn / Dawnguard / Hearthfire?

Solution: To get more performance and smoothness in Dragonborn / Dawnguard / Hearthfire Gameplay, you need to disable background applications. You can also change game priory High in Task Manager, Select game, right click, go to process, again right click and set priory to High.

How to Verify Dragonborn / Dawnguard / Hearthfire Cache Files from Steam?

Verifying the game cache files from Steam are the best solution for fixes various problems and errors, how to do this, read our article How to verify game integrity of game cache files from Steam?

Problem 16: Dragonborn / Dawnguard / Hearthfire Doesn’t Work in Windows 8 Fix

Possible Solution: if you are using Windows 8 Consumer Preview, then it will not run and I have a simple solution to make it working, just right click the game.exe, Properties, go to compatibility tab, and check the option “Run this program in compatibility mode for Windows XP Service Pack 3 (SP3)”.

Problem 17: Dragonborn / Dawnguard / Hearthfire Missing Texture Fix

Possible Solution 1: Disable Post Processing Effects from the game option to avoid this issue.

Possible Solution 2: Update you Hardware drivers to the latest like, Graphic Card and Sound Card; you can download all hardware drivers from Here

Possible Solution 3: After updating the drivers of graphic card, if you didn’t solve this problem then try to uninstall the driver from the control panel and download previous version of driver.

Possible Solution 4: Run the game with different resolution.

Possible Solution 5: Run the game with lower graphic settings, hope it may help you.

Possible Solution 6: If you are using Steam, then verify the game Cache files.

Problem 18: Dragonborn / Dawnguard / Hearthfire Can’t See Main Menu - Fix

Possible Solution 1: Verify the game cache in Steam for errors. If there are corrupted files, try reinstalling the game.

Possible Solution 2: Defragment Cache Files from Steam then restart you game.

Possible Solution 3: Also update your Graphic Card driver, get latest driver from here.

Problem 19: Dragonborn / Dawnguard / Hearthfire isn’t working on Vista – Fix

Possible Solution: First of all, Ensure your system is updated to Service Pack 2 and includes the Platform Update. Click Start, click All Programs and then click Windows Update. If you have installed the latest Windows Update and are experiencing problems running the game, you may need to install the following Vista update (KB971512): Click to download the update for Windows Vista (32-bit) or Windows Vista (64-bit).

Problem 20: Can’t install Dragonborn / Dawnguard / Hearthfire / Encounter installation error: "Description: Incompatible Version of the RPC Stub" - Fix

Possible Solution: To solve this problem, download and run mcrepair.exe

Problem 21: Dragonborn / Dawnguard / Hearthfire launcher error "You are not allowed to continue because your do not have the proper privileges. Please log in using an account with administrator privileges and try again." - Fix

Possible Solution 1: Run the game as admin. Right click the exe file and click 'Run as administrator'.

Possible Solution 2: Enable administrative privileges for your user account.

Problem 22: Dragonborn / Dawnguard / Hearthfire “Failed to create D3D device” Error Fix

Possible Solution 1: Install or Update DirectX to the latest version. This is usually encountered if you didn't install the bundled DirectX drivers when you installed the game. Get the latest DirectX and more information from Here.

Possible Solution 2: Update your video card drivers of NVidia/ATI/Intel HD from Here, and try installing their Beta drivers too.

Problem 23: Dragonborn / Dawnguard / Hearthfire Display Driver Has Stopped Working

Possible Solution:

  • Go to program files/steam/steam apps/common/ Dragonborn / Dawnguard / Hearthfire.
  • Right Click the portal application.
  • Clicks troubleshoot in-compatibility issues.

Problem 24: Dragonborn / Dawnguard / Hearthfire .exe Has Stopped Responding Fix

Possible Solution: Try rolling back (downgrading to a previous version) your video card drivers and see if this will resolve the issue. Usually this is a problem with experimental beta drivers from NVidia or ATI.

Problem 25: Dragonborn / Dawnguard / Hearthfire ‘the application was unable to start correctly (0xc0000142)' Error Fix

Possible Solution: If you are getting "The application was unable to start correctly (0xc0000142)" or a similar error and cannot run the game post patch 2.1, please download .NET 4 and install it manually.

Problem 26: Dragonborn / Dawnguard / Hearthfire Resolution Issue

Possible Solution: Make sure your display hardware supports the game resolution you are trying to play in. Please check what resolution your display hardware supports:

For Windows XP and Windows Vista Users:

  1. Go to Control Panel
  2. Locate Display icon, open it
  3. Go to Settings tab.
  4. Locate the resolution slider that says Screen Resolution or the slider labeled Resolution and drag it to the far right.

For Windows 7 Users:

  1. Click on the Start button > Control Panel.
  2. Select Appearance and Personalization > Display.
  3. Select Display > Adjust Screen Resolution.
  4. On Resolution bring down the pull-down menu and slide the resolution pointer all the way up toward High.

Recommended Resolutions for Play Dragonborn / Dawnguard / Hearthfire


  • 800 x 600
  • 1024 x 768
  • 1280 x 1024
  • 1600 x 1200


  • 800 x 480
  • 1152 x 720
  • 1280 x 720
  • 1680 x 1050
  • 1920 x 1080
  • 1920 x 1200

How to run Dragonborn / Dawnguard / Hearthfire smooth on low spec systems?

Solution: You can also run the game smooth and playable to following steps:

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